Is the QUEX system safe?

The QUEX is a non-invasive, painless technology that uses very low-level electromagnetic frequencies. It is not recommended for individuals with pacemakers or other active electronic implants, or during pregnancy, without prior guidance from your medical professional. If you have any concerns, please discuss them with your practitioner before your session.

Is this a medical treatment or diagnosis?

No. The QUEX is a complementary wellness tool. It does not diagnose, treat, or cure any medical condition. It identifies areas of energetic stress and supports the body's general self-regulation and wellbeing. Please always continue to work with your GP or specialist for any health concerns. QUEX works beautifully alongside, not instead of, conventional care.

How many sessions will I need?

This depends on your personal wellbeing history and goals. Many clients begin to notice something shifting within 3–5 sessions. For long-standing stress patterns, a programme of 8–12 sessions is often explored. Your practitioner will discuss a personalised plan with you after your initial session (there is never any pressure).

What does the assessment actually measure?

The QUEX assesses the body's energetic reactivity to thousands of different frequency items -  spanning areas relating to vitamins, minerals, amino acids, hormones, environmental patterns, emotional patterns, meridian systems, and organ systems. It identifies which areas show the strongest stress response in the body's electrical field, building a uniquely personal energetic map.

Will I feel anything during the session?

During the assessment phase, most clients feel very little. During the biofeedback phase, some notice gentle warmth, mild tingling, or pleasant waves of relaxation. Others feel nothing physically at all and that is equally normal. There is no pain or discomfort involved.

I'm a naturally sceptical person — is this for me?

Absolutely. You do not need to hold any particular belief about energy medicine for a session to be a worthwhile experience. Many of our most surprised clients arrive as sceptics. The technology works at a physiological level and your body's electrical responses are what guide the session, not your mindset. Come curious and open, and simply notice what you notice.

What makes QUEX different from other wellness approaches I've tried?

Most wellness tools work at a single level, addressing symptoms, or offering relaxation, or targeting one area of the body. The QUEX assesses thousands of parameters in a single session, creating an integrated energetic picture that is unique to you on that day. It adapts to what your body indicates it needs, rather than following a fixed protocol.

Can children have QUEX sessions?

The QUEX has been used to support children's general wellbeing, including areas of stress and emotional balance. Sessions for children are adjusted in both duration and programme intensity to suit their needs. Parental consent and presence is required throughout.

Can I have a session if I am on medication?

In most cases, yes. The QUEX does not interact with medications. Always disclose any medications or medical conditions to your practitioner before your session. Please never adjust or discontinue any prescribed medication based on biofeedback session experiences without first consulting your prescribing doctor.

What if I notice something unexpected in my results?

The QUEX measures energetic reactivity - not medical pathology. If your session raises questions about your physical health, your practitioner will always encourage you to follow up with your GP. QUEX findings are a starting point for exploration, not a diagnosis.

How should I prepare for my first session?

Drink at least 500ml of water in the hours before your appointment. Wear comfortable, loose clothing. Avoid caffeine and alcohol on the day of your session if possible. Remove any large metal jewellery. You will receive a Health Questionnaire when you book and if possible please complete this before arriving so your practitioner can give their full attention to your session from the moment you walk in.

What is the science behind Quantum Biofeedback?

Quantum Biofeedback draws on decades of research in biophysics and bio-electromagnetics. Researchers including Dr. Reinhold Voll and Professor Fritz-Albert Popp contributed significantly to our understanding of how the body communicates through electromagnetic fields. The QUEX works with these subtle bio-electrical fields to support the body's self-regulation. It is a fascinating and evolving field and one that continues to attract serious research attention worldwide.

Can I combine QUEX sessions with other therapies?

Yes, and many clients find that combination approaches work wonderfully. QUEX sessions sit comfortably alongside homeopathy, osteopathy, acupuncture, naturopathy, kinesiology, massage, nutritional therapy, counselling, and conventional medical care. Always keep all your practitioners informed about the full range of your health support.

What is your cancellation policy?

Life happens, and we understand. Please give as much notice as possible if you need to reschedule, ideally at least 24 hours. This allows us to offer your appointment time to someone on our waiting list. Contact details are on the last page of this guide.

Is QUEX covered by health insurance?

Coverage varies by insurer and policy. We encourage you to check with your health insurance provider directly. Some complementary and natural health services are covered under certain policies. Your practitioner can provide a receipt for you to submit to your insurer if required.